About US
Burgun and Williams Optometrists’ priority is to provide professional, quality eye care. We are committed to our patients’ visual health and not just to the supply of spectacles.
All examinations include a thorough assessment of both your vision and eye health. We also offer the latest techniques to enhance our evaluation of your ocular health; we recommend high resolution retinal photography for all our patients. This allows us to detect details not visible by standard methods and as these images are stored permanently on your record we are able to accurately compare your eyes’ appearance, from one visit to the next. We strive to enhance your experience as a patient by ensuring that you are properly informed about any procedures or treatments you may encounter during your visit.
Having a passion for quality, Burgun and Williams also have an extensive range of eye wear. We provide a dedicated ‘one to one’ service to ensure that you receive expert attention. When choosing your new spectacles don’t leave it up to chance, make sure they are fitted by a qualified dispenser.
At Burgun and Williams, we have three fully qualified & highly experienced dispensers. Nicci, Mel and Ange are highly skilled in the art of adjusting, choosing and fitting your spectacles. To become a qualified dispenser it takes 3 years of study.
Look great and see well with a comfortable pair of glasses fitted by our highly experienced dispensing team.
Let us Look After You
All Staff are either enrolled or completed in studying the 3 year NSW Optical Dispensing Course. It is illegal for a non-qualified person to discuss lenses options, make adjustments or repair your glasses.
Expert Advice
Our Optometrists use the latest in digital technology to check for Glaucoma, Diabetes, Cataracts, Macular Degeneration and even High Blood Pressure. Providing you with complete family eye care. Tony and Joshua are Therapeutically endorsed optometrists, which means they co-manage eye diseases with Ophthalmologists and can provide prescriptions for medication.
Latest in Lens Technology
Our in-house laboratory means the we guarantee your glasses will be made to the highest standard. We have a stringent quality control system and take pride in everything we dispense. Not all lenses are created equal! Digitally designed high definition lenses customized to your prescription.
Frames for all Tastes
Faces come in all shapes and sizes and so does our large collection of eye wear. Whether you want value or a designer frame, we have one of the largest frame selections in the area or we can order frames especially for you.
Frames & Lens Consultants
We are the fashion professionals. Our highly trained Optical Dispensers will assist you with choosing the best frames and lenses to suit your look and your lifestyles optical needs.
Our Commitment to You
Frames
We unconditionally guarantee to repair or replace your frames if they are damaged or broken within 1 or 2 years* from the date of purchase, if due to manufacturer defects. (* Due to different brand policies).
Lenses
We unconditionally guarantee the workmanship and quality of our lenses for 1 year from the date of purchase, if due to a manufacturing fault.
Prescription Change
We will provide replacement lenses with no additional cost to you, if our Optometrist changes your prescription within 3 months from the date of purchase.
Contact Lenses
If you decide to not continue wearing Contact Lenses, we are able to give you a credit on unopened boxes or non disposable lenses which have been purchased from us in the last 3 months.
Lifetime Servicing
We are very committed and will provide you with free adjustments, cleaning and servicing for the lifetime of your glasses. Feel free to visit us if you have any concerns, questions or comments.
Privacy & Your Records
Confidentiality is of utmost importance to our Practice. Your records will only ever be available by yourself. These cannot be made available to a third party unless you have requested it. We have a Privacy Policy in place and you may review this should you ask our friendly staff.
Transferring your Records
If you need access to your records (eg: moving town), please let us know and we will endeavor to provide your patient details for your new optometrist. Patients will need to complete an “Authorisation for Release of Prescription Form”.
Our Terms of Payment
We require a deposit at time of ordering and full payment is required upon collection. We also have a 3 Month Layby System. We except Cash, Cheque, Eftpos, Mastercard, Bankcard, Visa, and Diners Club. We are linked to the HICAPS System and can process over 37 Health Funds on the spot. This is direct billing to the Health Funds for eligible members (click here to see our list)
